Straight answers on pricing, voice AI, integrations, GDPR, and support — written for UK SMEs.
FlowGenix Automations builds AI systems for UK SMEs that answer calls, respond to enquiries in under 60 seconds, book appointments, and sync everything back into your CRM. In practice that means fewer missed leads, less admin, and predictable revenue capture without hiring more staff.
You book a free 30-minute AI automation audit. We map your enquiry flow, identify where leads or admin hours are leaking, and hand back a written roadmap with a fixed price. If you proceed, build typically starts within 5 working days.
A standard voice AI receptionist or lead-response system goes live in 2 to 4 weeks. Larger multi-workflow builds with CRM integrations usually take 4 to 8 weeks. You get a fixed timeline in the roadmap before you commit.
No. FlowGenix is fully done-for-you. We build, deploy, and maintain the automations end-to-end, and train your team on the day-to-day use. You need a decision-maker for the audit call and access to your existing tools.
Voice AI receptionists start from around £499 setup plus a monthly retainer covering usage and support. Full workflow automation builds are priced per project after the free audit. Every quote is fixed and in GBP — no hidden usage fees.
No long-term lock-in. Retainers run month-to-month so you can scale up, scale down, or pause. Most clients stay because of measurable ROI, not because of a contract.
Yes. The 30-minute audit and the written roadmap that follows are free with no obligation. You only pay if you decide to move forward with the build.
Most clients recover the setup cost within the first month by capturing enquiries they were previously losing. Typical outcomes include 10+ admin hours saved per week and a 70 to 90 percent reduction in manual repetitive tasks.
Modern voice AI is conversational and natural, using UK accents by default. Across more than 1.4 million analysed AI-handled business calls, 99% of callers expressed positive or neutral sentiment. Most callers focus on getting their answer or booking, not on who's answering.
Yes. The AI checks real-time availability in Google Calendar, Microsoft 365, or your CRM calendar, books the slot, and sends SMS and email confirmations. Rescheduling and cancellations are handled the same way.
The AI answers 24/7. After-hours callers get the same instant response, booking, and follow-up as daytime callers, which is where most of the recovered revenue comes from for UK SMEs.
No. The AI works alongside your existing team, handling overflow, after-hours calls, and repetitive enquiries so your receptionist can focus on high-value work. Nothing gets 'replaced' — capacity gets added.
Yes. Calls that meet rules you define — urgency, keywords, VIP callers — are transferred live to the right team member, with a short spoken handover so nothing is repeated.
We integrate with your chosen CRM including Alto, Reapit, Jupix, HubSpot, Salesforce, Pipedrive, and Zoho, plus Google Workspace, Microsoft 365, Slack, Twilio, and Mailchimp. Custom or niche systems are assessed during the audit.
No. FlowGenix layers on top of what you already use. We connect to your existing number, CRM, and calendar rather than forcing a migration.
Monitoring is included in the retainer. We watch for failures 24/7, fix broken integrations, and update workflows when third-party APIs change — usually before you notice.
Yes. FlowGenix Automations operates under UK GDPR and the Data Protection Act 2018. Data is encrypted in transit and at rest, we process only what is necessary, and we never sell or share client data with third parties.
Yes. A signed DPA is available on request and is standard for regulated sectors such as dental, legal, and financial services.
Data is stored with enterprise cloud providers using UK or EU regions where available. Access is restricted to the FlowGenix delivery team on a need-to-know basis and is logged.
By default, transcripts are retained so you can audit conversations and improve the AI. Retention periods are configurable, and recordings can be disabled entirely if your compliance policy requires it.
Every retainer includes a named point of contact, SLA-backed response times, proactive monitoring, and continuous tuning of your AI as call patterns evolve. Support is UK-based.
Every call is logged and reviewable. When an incorrect answer is flagged, we retrain the AI on that scenario, usually within 24 hours, and the fix applies to all future calls.
UK estate agents, dental practices, recruitment agencies, mortgage brokers, trades, restaurants, and accountants. The underlying stack works for any UK business that handles inbound calls, enquiries, or bookings.
Yes. FlowGenix is UK-focused. Voice AI uses UK accents, pricing is in GBP, and compliance is aligned to UK GDPR and English law. This focus is why our automations feel native to UK callers.
Book a free 30-minute audit and get a straight answer for your business.
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