Enquiry
The first to reply usually wins the instruction.
In estate agency, speed decides who gets the viewing. Enquiry answers missed calls and portal enquiries, replies within 60 seconds, and books the appointment — day or night.
Built on top of the CRM you already use.
<60s
Response time on every new enquiry, day or night
24/7
Missed calls and portal enquiries caught outside office hours
99%
Detection accuracy on missed calls and unattended enquiries
0
Extra staff needed to run it
The problem
You are losing instructions you never see.
Missed calls during viewings lose buyers. Slow replies lose them to a faster agent.
After-hours enquiries sit unanswered until morning, and manual booking eats hours your team could spend selling.
- 01
Missed calls
A call during a viewing is a buyer talking to your competitor next. - 02
Slow replies
Most buyers go with whoever answers first — not whoever answers best. - 03
After-hours gaps
Evening and weekend enquiries are often the most motivated, and the most likely to be missed. - 04
Manual admin
Booking by hand costs your team time that should go on selling.
What it does
Six jobs, handled without a rota.
SPEED TO LEAD
Missed-call answering
- Answers every missed call, 24 hours a day, 365 days a year
- Replies within 60 seconds, every time
- No hot lead ever goes unanswered
CALENDAR
Booking, handled
- Real-time calendar sync and availability checks
- Confirmation and reminder texts and emails
- Fewer no-shows, no back-and-forth
INTEGRATION
Your systems, not new ones
- Works with the CRM you already run
- Alto, Reapit, Jupix and others
- No re-training your team on new software
VOICE
Conversations that sound right
- Natural UK voice, built on VAPI
- Professional, calm, on-brand tone
- Callers rarely realise it is automated
REPORTING
What actually happened
- A dashboard of calls, outcomes and bookings
- Full transcripts for every conversation
- Nothing hidden in a black box
AFTER THE CALL
Follow-up, done automatically
- SMS confirmations sent the moment a slot is booked
- Reminders ahead of the appointment
- Cancellations and rebooking handled without a call
Why agents use it
Less admin, more instructions, no extra headcount.
Enquiry removes the busywork around every enquiry — the calls, the chasing, the booking — and gives buyers and vendors a faster, more professional experience.
It costs a fraction of an assistant's salary and typically pays for itself within the first month.
See it against your own numbers.
Book a free 30-minute audit. We will show you what missed calls and slow replies are costing you, and what Enquiry would look like running on your CRM.